REPAIR CALL 611 OR 692-6211
If you have a problem with your inside wiring, you have several repair options:
You can hire us to repair your inside wiring by calling 611. Our trained technicians will check out the phone line between our office and your home or business. If the trouble is caused by our equipment, we will repair at no charge. However, if we diagnose that the trouble is caused by your inside wire, jacks, or equipment, you will be subject to a minimum service call charge. Swiftel Communications is responsible for maintaining and repairing the lines up to your home, including the telephone line connection point known as the Network Interface Device (NID). If your repair problem is in our line or NID, you will not be billed any repair charge. In the event of malicious or negligent damage, the perpetrator is liable for repair charges. You may subscribe to one of our Wire Maintenance Plans for a small monthly charge. There is no additional charge for repairing your inside wiring or jacks that were working when you joined the plan. Simply call 611.
For more Consumer tips, see pages 6 & 7 of the Swiftel Directory.