Swiftel telephone services are nothing if not robust and feature-rich. In other words, when you sign up for Swiftel telephone, you’re getting a lot.

For a guide on using Swiftel telephone features such as call forwarding, call waiting and busy redial, download our Calling Features brochure.

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Standard Features
Your basic telephone line comes equipped with several complimentary services, including:

• Basic Call Forwarding – Forward your calls to another location
• Three Way Calling – Set up a conference call with two additional parties
• Call Waiting – In-call notification of a second incoming call (Not compatible with Call Forward Busy)
• Per Caller ID Block – Block your ID from being delivered (simply dial *67 before every call you wish to block)

Free Billing Restrictions
You can also customize your line with free billing restrictions for added peace of mind.

• Block 900 – Prevent any 900 calls from being made.
• Block 3rd Number Billing – Prevent calls made from another location from being charged to your number.
• Collect Block – Prevent collect call charges to your phone number.

Billing restrictions require a one time free installation per line. Subsequent cancellations and implementations of these billing restrictions are subject to Service Order and Central Office programming charges.

Additional Features
In addition to the basics, Swiftel offers additional features to give you a fully customizable telephone experience, including:

• Cancel Call Waiting – Turn call waiting on & off at your convenience. (Not compatible with Call Forward Busy.)
• Speed Call 8 – Program up to eight phone numbers into two-digit speed dial codes.
• Speed Call 30 – Same as Speed Call 8 with up to 30 phone numbers.
• Call Forward Busy Line – Forward your calls to another location if your line is busy. (Not compatible with Call Waiting or Cancel Call Waiting.)
• Call Forward Don’t Answer – Forward your calls to another location after a designated number of rings.
• Home Intercom – Ring an extension phone on the same number.
• Directory Number Hunt – Route incoming calls through a group of phone lines, with the first available line ringing first. You can also call each of the phone lines directly.
• Multiline Hunt – Same as Directory Number Hunt except you cannot call each of the phone lines in the hunt group directly.
• External Call Transfer – Transfer calls to a 3rd party (subscriber bears cost if transfer number is long distance)
• Caller ID – Display name and number of incoming call. (Requires caller ID equipment or a caller ID ready phone.)
• Caller ID/Call Waiting – Display name and number of incoming call on call waiting (Requires caller ID equipment or a caller ID ready phone, and must be accompanied by Caller ID Service).
• All Time Caller ID Block – Block your ID on all calls.  Available with non-Published numbers only.*
• Call Return – Store last incoming calls for instant recall.
• Busy Redial – Continue calling a busy number until it is no longer busy.

*Caller ID Block does not apply to calls made to 911 or emergency services

Customer Originated Trace
Customer Originated Trace lets you automatically trace an obscene or threatening phone call and delivers the number to local law enforcement.

Note: This feature has already been added to every Swiftel number and to most numbers that appear on Centrex business sets, and is for use if you wish to prosecute a caller for violating South Dakota Codified Law 49-31-31. The traced number will be delivered ONLY to law enforcement, where it may be used as evidence. You will be charged $4.00 whether or not you follow up with authorities.

Instructions: If you receive a call you would like to trace, hang up. Then, pick up the phone and dial *57.