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TV-Everywhere-header

**Please advise that it may take 5 to 7 business days for a new TV customer order to be authenticated in our system. If you already have TV service and need to activate TV Everywhere, the process should go quicker. If it’s been more than 7 business days, please contact our Support team.**

How do I register for Swiftel TV Everywhere?

How do I log in to Swiftel TV Everywhere?

What information do I need to log in? Your Swiftel account number, and the last name as it appears on your monthly bill.

What if I forget my password? You can use the Reset Forgotten Password link on the Manage Account screen.

What are the password requirements?
Passwords must:
Be at least 8 characters in length.
Contain at least one of each of: lowercase letters, uppercase letters and numbers.
Contain at least one of the following special characters: ! @ # $ % ^ * ( ) _ = + < , > { }[ ] : ” ;
Not contain spaces or tabs.
Not contain the username, or be contained within the username.

Can I use my email address as my username? Yes.

How do I access TV Everywhere from my phone or tablet? You will need to download the apps from Google Play (Android devices – Samsung Galaxy, Amazon Kindle, etc.) or iTunes (iOS devices – iPhone, iPod Touch, iPad, etc.).

How do I choose network to watch? Network and channel availability found at Swiftel TVe.

HBO Go FAQs
Do I have to have HBO to activate HBO Go? Yes. HBO Go is free with your HBO TV subscription.
Do I have to have HBO to activate HBO Now? No. HBO Now is a standalone streaming package available to any customer with/without a cable subscription. For help, visit the HBO GO FAQ page.
Can I watch HBO Now?
Yes; however there is a $15/month cost for this feature. HBO Now is a standalone streaming package available to any customer with/without a cable subscription. Visit the HBO Now website for more details on how to sign up, or visit the HBO Now FAQ page for help.

NFL Network and RedZone FAQs
Can I watch NFL Network on any mobile device? Yes.
Can I watch RedZone on any mobile device? Not on phones; only on computers and tablets.

WatchESPN FAQs
Is WatchESPN free?
WatchESPN is included at no additional cost as part of your Swiftel TV subscription.
Are there commercials on WatchESPN? The WatchESPN platforms include some commercials.
If I have access to ESPN3, why don’t I have access to WatchESPN? WatchESPN requires a TV subscription from an affiliated provider. Swiftel is a participating provider, so you do have access.
I get ESPN3 through my Swiftel Internet service. Why can’t I access it through Apple TV, Google Chromecast, Amazon Fire TV or Roku? WatchESPN on Apple TV, Google Chromecast, Amazon Fire TV and Roku require an affiliated TV subscription. If you add Swiftel TV to your package, you will have access on the above listed products.

Can I watch Swiftel TV Everywhere if I don’t have Swiftel? No; you must be a Swiftel TV subscriber.

Do I have to have Swiftel Internet for TV Everywhere? No; but it is recommended that you have a high speed Internet connection of at least 3Mbps or better for optimal viewing. For more Internet speed recommendations from Swiftel, visit our Internet page.

What TV Everywhere channels can I stream with Swiftel TV Everywhere? You can only stream content if you have the TV channel in your TV package. If you wish to add specific channels, please call 692-6211 for more assistance.

Is there a cost for Swiftel TV Everywhere? No; it’s free with your Swiftel TV subscription.

Audio problems?
Make sure your player is not on mute by clicking the speaker icon.

Make sure your speaker volumes and settings are set correctly.
Make sure any other media speakers such as Windows Media Player or QuickTime can output audio. Restart your browser and try to watch again.

Check your current Internet speeds

Swiftel TV Everywhere system requirements, operating systems, recommended browsers, etc…
We recommend checking each network’s requirements for the best online viewing experience, including which devices each network supports. Each network lists this information on its Help or FAQ page.

More FAQs (by network)

Click on any network below to view its Help or FAQ page:

 

Windows

2.33GHz or faster x86-compatible processor, or Intel Atom™ 1.6GHz or faster processor for netbooks                                              

Windows Server 2003 (32-bit), Windows Server 2008 (32-bit), Windows Vista (32-bit), Windows 7 (32-bit and 64-bit)

Internet Explorer IE 9.0+, Mozilla Firefox 8.0+, Google Chrome 17.0+, Safari 5.0+

128MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

Mac OS

Intel Core™ Duo 1.33GHz or faster processor, Mac OS X v10.6 or, v10.7, Safari 5.0+, Mozilla Firefox 8.0+, Google Chrome 17.0+, 256MB of RAM; 128MB of graphics memory

Supported Devices

iOS 5+ (iPhone, iPod touch, iPad, iPad mini, iPad Air)

Amazon ICS+ (Kindle Fire Gen2+, Kindle Fire HD, Kindle Fire HDX)

Google Play ICS+ (Google Nexus 7″, Google Nexus 10″, Samsung Galaxy Tab 2 7″, Samsung Galaxy Tab 2 10.1″, Samsung Galaxy Note 8″, Samsung Galaxy Note 10.1, Google Nexus 4, HTC One, Samsung Galaxy S II, Samsung Galaxy S III, Samsung Galaxy S4- except international version, Samsung Galaxy Note, Samsung Galaxy Note II)

Supported Browsers

Mozilla Firefox 16.0+, Google Chrome 17.0+, Internet Explorer 10.0+, Safari 5.0+

*must have Adobe Flash Player 11.0+ installed
*must enable Javascript and accept cookies