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PHONE

LOCAL TELEPHONE SERVICE – $18.00/month
Unlimited local calling in the Swiftel service area, 411 Directory Assistance and Enhanced 911.

FREE CALLING FEATURES

CALL WAITING
Alerts you of an incoming call while you’re on the phone.

CALL FORWARDING
Allows you to forward your phone call to another location.

3- WAY CALLING
Allows you to set up a conference call with two other parties.

PER CALL CALLER (ID BLOCK)
Prevents your phone from being displayed to the party receiving your call.

FREE BILLING RESTRICTIONS
900 Block, Block 3rd number billing & Collect Block are offered at no charge. One-time free installation per line.

EXTRA CALLING FEATURES

BUSY REDIAL $1.75/month
Continuously monitors busy or an unanswered number until it’s available then notifies you.

CALLER ID $4.00/month
Allows you to see the name & number calling before you answer. Requires a special telephone with a display or separate display unit.

CALLER ID – CALL WAITING $1.00/month
Displays the name & number associated with the Call Waiting call (must be accompanied by Caller ID service).

CALL FORWARD BUSY LINE $1.00/month
Forwards calls to another number if your line is busy. Changes are made by Swiftel Communications, and may be overridden by Call Forward.

CALL FORWARD DON’T ANSWER – $1.00/month
Forwards your calls to another number if your line is not answered within a certain number of rings. Changes are made by Swiftel Communications, and may be overridden by Call Forward.

CALLER RETURN $1.75/month
Allows you to return the last call that was made to your telephone.

CANCEL CALL WAITING $1.50/month
Allows you to make calls without interruption.

EXTERNAL CALL TRANSFER $3.00/month
Allows calls to be transferred to a third party. The subscriber bears the cost if the call is transferred to a long-distance number.

HOME INTERCOM $1.00/month

ON-LINE MESSAGING $3.00/month
Provides message notification and the ability to check your voice mail messages via your email program.

VOICEMAIL – (RESIDENTIAL)  $6.00/month
Allows callers to leave you messages if you do not answer the phone, or if your line is busy.

>>>Voice and Online Message Guide<<<

>>> Voicemail Quick User Guide<<<

 

SWIFTEL800
A toll-tree number for business and home. There is a $10.00 minimum monthly charge. Same great rates as our REAL DEAL call plan. Convenient for students, vacationers, etc. 

REAL DEAL – Swiftel Long Distance 
One flat rate for in-state & out-of-state calls, and one bill for local & long distance service. No hidden costs, no hidden fees. Just great, reliable local customer care from a local company.
Base rate – $.14/minute
$250-$500/month – $.13/minute (7.1% volume discount)

$500+/month – $.12/minute (14.3% volume discount)
Rates apply any time of day, seven days per week in the U.S.
All costs are billed within a 30-second minute per call and rounded to the nearest whole cent.
Additional time is rounded up to the nearest 6-second unit.

PROBLEM SOLVER – $1.50 (REPAIR CALL 611 OR 692-6211)
If you have a problem with your inside wiring, you have several repair options. You can hire us to repair your inside wiring by calling 611. Our trained technicians will check out the phone line between our office and your home or business. If the trouble is caused by our equipment, we will repair at no charge. However, if we diagnose that the trouble is caused by your inside wire, jacks, or equipment, you will be subject to a minimum service call charge. Swiftel Communications is responsible for maintaining and repairing the lines up to your home, including the telephone line connection point known as the Network Interface Device (NID). If your repair problem is in our line or NID, you will not be billed any repair charge. In the event of malicious or negligent damage, the perpetrator is liable for repair charges. You may subscribe to one of our Wire Maintenance Plans for a small monthly charge. There is no additional charge for repairing your inside wiring or jacks that were working when you joined the plan. Simply call 611. 

For more helpful consumer tips, see pages 6 & 7 of the 2016 Swiftel Directory.

 

LifeLine

Application Form , Consent Form and Household Worksheet to the Lifeline Program

PHONE + TV + INTERNET SALES & PRICING
605-692-6211 • 800-561-6211